Dear ELMO quick-charging service client

In June of this year we notified you about the fact that SA KredEx would no longer be offering its quick-charging service for cars, since the SA KredEx implemented quick-charging service programme for electric cars would be ending at the start of September, and in connection with that SA KredEx would be terminating the contract concluded with you as of 1 September 2018. In addition, we noted in the contract termination notice that in the event that there is no change in the service provider as a result of the quick-charging infrastructure auction, then we would notify you of that separately by 1 September 2018.

We are now aware that as a result of the quick-charging infrastructure auction there will be no change in the service provider starting on 1 September 2018, and SA KredEx will also continue to provide the quick-charging service as of 1 September 2018. In light of the foregoing, we hereby inform you that, as of 1 September 2018, the quick-charging service can also be used under the same terms and conditions that are currently valid, until the entry into force of the results of the auction, and the new owner of the quick-charging infrastructure is determined, on the principle that the agreement between you and SA KredEx continues.

We would like to direct your attention to the fact that SA KredEx will not, for the purposes of offering you further quick-charging service, delete your client data as of 1 September 2018. If you no longer wish to continue using the quick-charging service as of 1 September 2018, and would like SA KredEx to delete your client data, please send an e-mail informing us of this to the address heikki.parve@kredex.ee.

In addition to the above, we ask that if you have thus far been using quick-charging packages with a monthly fee (combined or volume packages), please notify SA KredEx if you no longer wish to use the corresponding package, at the e-mail address provided above, by 15 September 2018, at the latest. If you would like to continue using the monthly package after 1 September 2018, the settlement procedure will continue in the same manner as before.

We would like to apologise for any possible inconvenience that you may encounter as a result of the presenting of the information contained in this notice. We will do everything in our power to ensure that the provision of the quick-charging service continues without interruption until such time as a new owner has been found for the quick-charging infrastructure. Additional information is available from the SA KredEx administered homepage of ELMO, at the address www.elmo.ee
 

 

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  • 1970

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